Anyone who has had to take a trip to the hospital, maybe to visit a sick friend or meet a new niece or nephew, knows trying to navigate a large, complex medical campus can quickly become overwhelming. Between locked staff-only areas, hallway after hallway that look exactly the same, and myriad entrances and parking garages, your hospital trip can become a frustrating experience.
University Health System, located in San Antonio, Texas, has partnered with Gozio Health to remedy this situation by creating a mobile wayfinding platform for its campus. Gozio used a robot, cleverly named Magellan, to roam the hospital to capture data and create detailed maps of the building spaces and campus.
As soon as visitors step out of their car in the parking garage, the University Health System mobile wayfinding platform provides turn-by-turn, Blue Dot navigation through the entire campus.
Innovations in healthcare wayfinding
The tool allows patients, visitors, and hospital staff to use their smartphone to efficiently navigate to any location on campus, from the maternity ward to the emergency room, to a specific doctor’s office, even the nearest vending machine. It also helps users avoid any “Seinfeld”-esque “lost in the garage” issues; the tool marks the individual spot where the user parked.
Gozio's robot, Magellan.
In addition to wayfinding functions, the app gives patients and visitors immediate access to physician directories, electronic medical records, and the ability to view hospital amenities, an important feature according to Joshua Titus, CEO and Founder of Gozio Health.
“For hospitals to remain competitive, they must provide patients with a digital platform that features location-based services, appointment scheduling, and access to their patient portal from their smartphone,” said Titus.
Based on statistics from Gozio, 85% of users that install the wayfinding app to navigate to a destination within a hospital will return to the app to use the other features such as for scheduling appointments and viewing their medical records.
The University Health System mobile wayfinding platform also includes access to 28 satellite clinics and urgent care centers, covering more than three million square feet of navigation.
Related Stories
| Nov 29, 2011
Report finds credit crunch accounts for 20% of nation’s stalled projects
Persistent financing crunch continues to plague design and construction sector.
| Nov 28, 2011
Nauset Construction completes addition for Franciscan Hospital for Children
The $6.5 million fast-track, urban design-build projectwas completed in just over 16 months in a highly sensitive, occupied and operational medical environment.
| Nov 11, 2011
AIA: Engineered Brick + Masonry for Commercial Buildings
Earn 1.0 AIA/CES learning units by studying this article and successfully completing the online exam.
| Nov 11, 2011
How Your Firm Can Win Federal + Military Projects
The civilian and military branches of the federal government are looking for innovative, smart-thinking AEC firms to design and construct their capital projects. Our sources give you the inside story.
| Nov 2, 2011
John W. Baumgarten Architect, P.C, wins AIA Long Island Chapter‘s Healthcare Award for Renovation
The two-story lobby features inlaid marble floors and wood-paneled wainscoting that pays homage to the building’s history.
| Oct 20, 2011
Johnson Controls appoints Wojciechowski to lead real estate and facilities management business for Global Technology sector
Wojciechowski will be responsible for leading the continued growth of the technology vertical market, while building on the expertise the company has developed serving multinational technology companies.
| Oct 6, 2011
GREENBUILD 2011: Dow Corning features new silicone weather barrier sealant
Modular Design Architecture >Dow Corning 758 sealant used in GreenZone modular high-performance medical facility.
| Sep 30, 2011
Kilbourn joins Perkins Eastman
Kilbourn joins with more than 28 years of design and planning experience for communities, buildings, and interiors in hospitality, retail/mixed-use, corporate office, and healthcare.
| Sep 26, 2011
Energy efficient LED flat panels installed at N.Y. metro hospitals
LED Flat Panels deliver fully dimmable, energy efficient high quality lighting with even, shadow-free distribution, and excellent 85 Color Rendering Index.
