Building automation systems and so-called “smart” controllers are nothing new. Building owners have been implementing remote monitoring and control systems for HVAC and lighting for decades. But with the cost of IT components like wireless sensors dropping and technologies like smart meters and cloud-based building management solutions coming on the market, a new era of connectivity and data generation is upon us.
The question becomes: How can commercial building owners leverage real-time, building-related data to more efficiently operate and maintain buildings? Can data analytics, for example, warn facilities teams about problems with equipment before they reach the point of failure? Can it detect subtle changes in fan speed, air temperatures, and energy consumption to trigger continuous adjustments to optimize equipment performance?
Real estate services giant Jones Lang LaSalle set out to answer these questions when it partnered with Pacific Controls to develop IntelliCommand, a 24/7 real-time remote monitoring and control service for its commercial real estate owner clients.
The service—which was pilot tested last year by Procter & Gamble on 12 of its buildings around the world, totaling 3.2 million sf—utilizes Pacific Controls’ wireless sensors to collect and send building performance data from various building automation systems to a remote command center operated by JLL. There, facilities operations experts who are well versed in data analytics and information technology are able to spot and diagnose anomalies that indicate a building system is not running efficiently.
The command center tracks data around the clock, allowing facilities experts to make constant adjustments to fine-tune building performance and address equipment problems before they become serious.
“We can do everything from test equipment to fix building controls remotely,” says Leo O’Loughlin, JLL’s Senior Vice President of Energy and Sustainability, who presented on the topic at BD+C’s BUILDINGChicago/Greening the Heartland conference in September. “For example, our command center has the ability to remotely test 500 VAV boxes in multiple buildings in multiple locations at 2 a.m. and then submit a work order for the 15 or 20 that need fixing.”
O’Loughlin calls JLL’s new service the future of commissioning—continuous, monitor-based commissioning versus the traditional approach of assess/diagnose/fix/let deteriorate. “It’s all about getting ahead of the maintenance curve,” he says.
The results from the P&G pilot test were impressive: energy costs were slashed by 10% across the 12 buildings in just 11 months, and the investment paid for itself in three months—all without implementing any major building system upgrades.
Managers were able to identify problems that manual inspections could not detect, according to O’Loughlin, including inaccurate thermostat default settings, a temperature anomaly indicating that a heater was operating when not needed, and room-to-room temperature differences that indicated malfunctioning dampers, triggering unnecessary air conditioning. The service saved 8% in energy costs at one pilot location simply by reducing HVAC activity on nights, weekends, and holidays.
“It makes smart buildings smarter,” says Larry Bridge, Global Facilities and Real Estate Governance Manager at P&G. Bridge is currently working with JLL to deploy IntelliCommand throughout its global real estate portfolio of 76 buildings. “Smart building technology is not just about energy cost savings,” he says. “We also get reliability improvements and more efficient work order production.”
Related Stories
MFPRO+ Special Reports | Oct 27, 2023
Download the 2023 Multifamily Annual Report
Welcome to Building Design+Construction and Multifamily Pro+’s first Multifamily Annual Report. This 76-page special report is our first-ever “state of the state” update on the $110 billion multifamily housing construction sector.
Giants 400 | Oct 23, 2023
Top 190 Multifamily Architecture Firms for 2023
Humphreys and Partners, Gensler, Solomon Cordwell Buenz, Niles Bolton Associates, and AO top the ranking of the nation's largest multifamily housing sector architecture and architecture/engineering (AE) firms for 2023, as reported in Building Design+Construction's 2023 Giants 400 Report. Note: This ranking factors revenue for all multifamily buildings work, including apartments, condominiums, student housing facilities, and senior living facilities.
Affordable Housing | Oct 20, 2023
Cracking the code of affordable housing
Perkins Eastman's affordable housing projects show how designers can help to advance the conversation of affordable housing.
Senior Living Design | Oct 19, 2023
Senior living construction poised for steady recovery
Senior housing demand, as measured by the change in occupied units, continued to outpace new supply in the third quarter, according to NIC MAP Vision. It was the ninth consecutive quarter of growth with a net absorption gain. On the supply side, construction starts continued to be limited compared with pre-pandemic levels.
Warehouses | Oct 19, 2023
JLL report outlines 'tremendous potential' for multi-story warehouses
A new category of buildings, multi-story warehouses, is beginning to take hold in the U.S. and their potential is strong. A handful of such facilities, also called “urban logistics buildings” have been built over the past five years, notes a new report by JLL.
Building Materials | Oct 19, 2023
New white papers offer best choices in drywall, flooring, and insulation for embodied carbon and health impacts
“Embodied Carbon and Material Health in Insulation” and “Embodied Carbon and Material Health in Gypsum Drywall and Flooring,” by architecture and design firm Perkins&Will in partnership with the Healthy Building Network, advise on how to select the best low-carbon products with the least impact on human health.
Contractors | Oct 19, 2023
Crane Index indicates slowing private-sector construction
Private-sector construction in major North American cities is slowing, according to the latest RLB Crane Index. The number of tower cranes in use declined 10% since the first quarter of 2023. The index, compiled by consulting firm Rider Levett Bucknall (RLB), found that only two of 14 cities—Boston and Toronto—saw increased crane counts.
Office Buildings | Oct 19, 2023
Proportion of workforce based at home drops to lowest level since pandemic began
The proportion of the U.S. workforce working remotely has dropped considerably since the start of the Covid 19 pandemic, but office vacancy rates continue to rise. Fewer than 26% of households have someone who worked remotely at least one day a week, down sharply from 39% in early 2021, according to the latest Census Bureau Household Pulse Surveys.
Luxury Residential | Oct 18, 2023
One Chicago wins 2023 International Architecture Award
One Chicago, a two-tower luxury residential and mixed-use complex completed last year, has won the 2023 International Architecture Award. The project was led by JDL Development and designed in partnership between architecture firms Goettsch Partners and Hartshorne Plunkard Architecture.
Giants 400 | Oct 17, 2023
Top 130 Sports Facility Architecture Firms for 2023
Populous, Gensler, HOK, and HKS head BD+C's ranking of the nation's largest sports facility architecture and architecture/engineering (AE) firms for 2023, as reported in Building Design+Construction's 2023 Giants 400 Report.
