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Behind all great architecture and engineering work there needs to be an efficient, effective business operation in place. In his Business Behind Design blog, Steven Burns, FAIA, Chief Creative Officer for BQE Software—the company behind Core—and long-time managing director of an architectural practice, offers valuable advice about running a design firm. Topics include project management tips, financial best practices, marketing how-tos, plus advice for maximizing meetings, business software, recruitment and retention, and strategic planning. For more on BQE Software, visit: www.bqe.com.

Steven Burns | Sep 23, 2013

The art of rewarding employees

What’s the best way to reward those employees who go the extra mile, particularly when it’s not always feasible to give large financial bonuses? According to author and “recognition expert” Dr. Bob Nelson, the most effective employee rewards are also the least expensive. 
Steven Burns | Sep 16, 2013

Does brainstorming work?

The idea-generating process known as brainstorming has come under some intense fire recently. Critics contend that it suspends much-needed criticism and conflict while suppressing the creative ideas of introverts.

Steven Burns | Sep 4, 2013

Identifying your leadership gaps

U.S. businesses spend more than $170 billion annually on leadership-based curriculum, according to the American Society of Training and Development. Is all that training producing better leaders or just more people who hold positions of leadership?
Steven Burns | Aug 28, 2013

Focusing on the total client experience

Although firms commonly use client satisfaction surveys and interviews to assess how well their teams are performing, a new article from Harvard Business Review suggests these tools might not provide an accurate picture of the total client experience. 
Steven Burns | Aug 19, 2013

The secret to creativity is… a messy desk?!

Anyone whose desk resembles a war zone can proudly cite a new scientific study that suggests a messy workspace may actually help people think more creatively and stimulate new ideas. 

Steven Burns | Aug 8, 2013

Does billing by the hour still make sense?

What’s an idea really worth? That’s the question posed by The New York Times in a provocative article that explores whether the notion of billing time still makes economic sense. 

Steven Burns | Jul 30, 2013

In support of workplace chatter

As the designers of collaborative work environments, architects and engineers understand how open, transparent spaces can cultivate the casual interaction and knowledge sharing that sparks innovation. Now a new study reveals another potential benefit of open workplaces: social interaction that supports happier employees. 

Steven Burns | Jul 25, 2013

Resilience: the hallmark of a successful practice

The key to a firm’s future success has less to do with avoiding trouble than bouncing back from it. 

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