They started with just 2 employees and a big dream—to be a premier high-end, multidisciplinary firm, able to provide clients with a full range of services. They wanted to meet and exceed the most discerning clients’ expectations and have Vertical Arts’ vision stamped on every aspect of production.
Since Vertical Arts opened its doors in ’05, they’ve been using ArchiOffice to handle billing and project management. They had fluctuations like everyone else during the roughest years of the recession, yet they’ve more than quadrupled their staff and have plans to expand even more in the coming years.
Their revenue has gone up 300-350% in eight years’ time. Their accountant has even started recommending ArchiOffice to neighboring firms.
They’re able to offer a full service architectural experience—coordinating surveyors, helping clients orchestrate moves or get home inspections done, and allowing consultant billing to come through them.
How Do They Do It?
They Invoice in Half a Day or So
Using ArchiOffice means they can get billing done for all their complex projects in half a day to a day. So all employees’ hours are always billable, and Parker, the company’s only administrative employee can tackle billing efficiently, getting on to his other responsibilities. “If we didn’t have ArchiOffice, we’d have to hire at least one more person, part or full time,” he admits. Instead, they can take on more jobs and projects because their staff isn’t tied up doing administrative work.
They Organize Projects Ridiculously Well
Parker explains: “We have one specific project that we’ve chosen to divide into with 9 sub-projects, so that we can individually track time and expense per sub-project. And ArchiOffice keeps that whole world organized for us. ArchiOffice allows us to manage more jobs and projects with still just one support staff member.”
Since Vertical Arts opened its doors, the firm has been using ArchiOffice to handle billing and project management. The firm can get billing done for their projects in less than a day.
Their Client Relationships are Rock Solid
“It streamlines our process and gives us access to tons of information and reports quickly so we don’t spend much time answering questions for clients—we just generate it and send it right back. I know our clients trust our billing and our process. It’s really strengthened our client relationships.”
They Became an Incredibly Impressive Firm
“Overall ArchiOffice is just a great billing and project management software—to be able to go to one place and see all your time, all your budgets, all your invoices and transactions, it just streamlines the administrative side significantly,” explains Parker.
Now, Vertical Arts doesn’t have to settle for taking on uninspiring projects. They do most of their work with a number of individual clients. They’ve achieved their dream of being a multidisciplinary high-end firm—they have an interior designer on staff, a landscape architect, as well as a full architectural team, so they’re able to provide the full range of services they know their clients deserve.
Learn more about ArchiOffice Software here.
Check out Vertical Arts Architecture here.
Related Stories
Architects | Nov 9, 2021
Download BD+C’s 2021 Design Innovation Report
AEC and development firms share where new ideas come from, and what makes them click.
Architects | Nov 9, 2021
Download BD+C’s 10 Predictions for the Construction Industry in 2022
Our prognostications focus on how AEC firms will streamline and modernize their projects and operations.
Adaptive Reuse | Nov 1, 2021
CallisonRTKL explores converting decommissioned cruise ships for housing
The rapid increase in cruise ship decommissioning during the last 18 months has created a unique opportunity to innovate and adapt these large ships.
Cladding and Facade Systems | Oct 26, 2021
14 projects recognized by DOE for high-performance building envelope design
The inaugural class of DOE’s Better Buildings Building Envelope Campaign includes a medical office building that uses hybrid vacuum-insulated glass and a net-zero concrete-and-timber community center.
AEC Tech | Oct 25, 2021
Token Future: Will NFTs revolutionize the design industry?
How could non-fungible tokens (NFTs) change the way we value design? Woods Bagot architect Jet Geaghan weighs risk vs. reward in six compelling outcomes.
Giants 400 | Oct 22, 2021
2021 Retail Giants: Top architecture, engineering, and construction firms in the U.S. retail building sector
Gensler, CallisonRTKL, Kimley-Horn, and Whiting-Turner top BD+C's rankings of the nation's largest retail sector architecture, engineering, and construction firms, as reported in the 2021 Giants 400 Report.
Giants 400 | Oct 22, 2021
2021 Industrial Sector Giants: Top architecture, engineering, and construction firms in the U.S. industrial buildings sector
Ware Malcomb, Clayco, Jacobs, and Stantec top BD+C's rankings of the nation's largest industrial buildings sector architecture, engineering, and construction firms, as reported in the 2021 Giants 400 Report.
| Oct 22, 2021
The Next Chapter For 147-Year-Old Shepley Bulfinch
Boston-based architecture, planning, and interior design firm Shepley Bulfinch recently named Angela Watson, FAIA, as its President and CEO. Watson sat down with BD+C's John Caulfield to discuss her strategic plan, which emphasizes perspective and collaboration.
Giants 400 | Oct 22, 2021
2021 Airport Sector Giants: Top architecture, engineering, and construction firms in the U.S. airport facilities sector
AECOM, Hensel Phelps, PGAL, and Gensler top BD+C's rankings of the nation's largest airport sector architecture, engineering, and construction firms, as reported in the 2021 Giants 400 Report.
Giants 400 | Oct 22, 2021
2021 Sports Facilities Giants: Top architecture, engineering, and construction firms in the U.S. sports and recreation facility sector
AECOM, Populous, Kimley-Horn, and HOK top BD+C's rankings of the nation's largest sports and recreation facility sector architecture, engineering, and construction firms, as reported in the 2021 Giants 400 Report.
