The building design and construction industry must embrace change now. Stresses with finding talent, budgets, schedules, and the needs of clients call for change in approach. Companies are looking not only at how we work, but how we work with others.
My role as Chief Process Officer at HKS has allowed me to take a critical look at our operations within the firm, how we embrace our role in the design process, and how we set up our talent for success. This year, I combined that role with chairing the Board of the Lean Construction Institute, which allowed me to have conversations about the industry while tackling those same conversations within the firm.
The 2019 Lean Construction Institute Congress, held in Fort Worth, Texas, Oct. 14-18, was attended by more than 1,600 owners, architects, consultants, engineers, constructors, and trade contractors. LCI Congress featured more than 30 educational sessions and 75 presentations focused on Lean in the design and construction industry. I attended many of these sessions and offer the following takeaways, all of which focus on how we build stronger teams and contribute more value to our clients:
• More is not more: The opening keynote was not from a well-versed-in-Lean evangelist. Greg McKeown, author of Essentialism, The Disciplined Pursuit of Less, spoke about the power of less but better. He challenged us with these simple steps:
1. Explore. What is something essential for you right now that you are under-investing in?
2. Eliminate. What is something nonessential that you are over investing in?
3. Execute. How can you make it as easy as possible to transition the time you spend to the essential things?
Lean thinking encourages teams to add value (essential) by eliminating waste (non-essential) from all work efforts. McKeown’s insight can help us recognize and identify simply what is easy for us to do—take on more that is nonessential. As part of a team, agree together on what is essential and nonessential, get consensus, and build more value.
• Integrate evidence-based design through Lean thinking: Lean encourages value-based decision making with an all-team collaborative work environment. Evidence-based design reinforces the idea that we should be making decisions built on proven research. Using Lean methods for research, understanding customer needs, and applying the EBD research to solve problems is a pairing that maximizes the team’s efforts.
• This is a humble place—leave your egos at the door: The LCI Congress is a unique gathering of owners, designers, developers, project coaches, contractors, and trade contractors to discuss what worked and what didn’t with their projects. They share their mistakes—and how to fix them—even with competitors. The same for project teams. Multiple case studies presented their project stories, discussing their successes and failures. Teams represented different companies and disciplines of work but talked as one unit. The overall message: To effectively solve problems we must use our expertise, not our egos.
Also see: Movers + Shapers Report - Lean and Mean
• We are here to learn: Mike Staun, formerly with Proctor and Gamble, talked about the most pressing challenges in construction today and how Lean IPD can solve them. Stan Davis and Shernette Kydd with Cook Children’s Medical Center talked about strategic thinking with both healthcare project delivery and healthcare delivery. Merck’s journey, told by George Cusick, focused on growth demands based on customers’ needs and how working with Tier 1 construction partners helped meet those needs. No one claimed to have all the answers, but they all wanted to learn.
• Building relationships is the key: Our projects serve a greater purpose; they serve communities and the people in them. Engaging with the community for a purpose bigger than ourselves is an easy way to build strong relationships on teams. Teams that have strong relationships and Lean cultures of improvement can openly tackle problems and find innovative solutions. And they perform better.
• Mental health is a construction industry issue: Building design and construction can be a stressful profession. Statistics shared at the Congress showed that the construction suicide rate is four times the national average and is the leading cause of construction fatalities. The decline in talent entering related fields, the stress of budgets and schedules, and increased expectations add to those strains. We should watch out for our team members and the warning signs of depression, and encourage them to get help.
• Have fun: Whether it was in the Advanced Practitioners session, where industry leaders shared ideas, or in individual presentations, bringing back the fun was a common theme at LCI Congress. Developing a strong bond with your project team, regardless of your background, allows you to solve conflicts and still have fun.
Related Stories
Affordable Housing | Jul 12, 2023
Navigating homelessness with modular building solutions
San Francisco-based architect Chuck Bloszies, FAIA, SE, LEED AP, discusses his firm's designs for Navigation Centers, temporary housing for the homeless in northern California.
Sponsored | Fire and Life Safety | Jul 12, 2023
Fire safety considerations for cantilevered buildings [AIA course]
Bold cantilevered designs are prevalent today, as developers and architects strive to maximize space, views, and natural light in buildings. Cantilevered structures, however, present a host of challenges for building teams, according to José R. Rivera, PE, Associate Principal and Director of Plumbing and Fire Protection with Lilker.
Building Owners | Jul 12, 2023
Building movement: When is it a problem?
As buildings age, their structural conditions can deteriorate, causing damage and safety concerns. In order to mitigate this, it’s important to engage in the regular inspection and condition assessment of buildings for diagnosis.
Mass Timber | Jul 11, 2023
5 solutions to acoustic issues in mass timber buildings
For all its advantages, mass timber also has a less-heralded quality: its acoustic challenges. Exposed wood ceilings and floors have led to issues with excessive noise. Mass timber experts offer practical solutions to the top five acoustic issues in mass timber buildings.
Multifamily Housing | Jul 11, 2023
Converting downtown office into multifamily residential: Let’s stop and think about this
Is the office-to-residential conversion really what’s best for our downtowns from a cultural, urban, economic perspective? Or is this silver bullet really a poison pill?
Adaptive Reuse | Jul 10, 2023
California updates building code for adaptive reuse of office, retail structures for housing
The California Building Standards Commission recently voted to make it easier to convert commercial properties to residential use. The commission adopted provisions of the International Existing Building Code (IEBC) that allow developers more flexibility for adaptive reuse of retail and office structures.
Laboratories | Jul 10, 2023
U.S. Department of Agriculture opens nation’s first biosafety level 4 containment facility for animal disease research
Replacing a seven-decade-old animal disease center, the National Bio and Agro-Defense Facility includes the nation’s first facility with biosafety containment capable of housing large livestock.
Adaptive Reuse | Jul 6, 2023
The responsibility of adapting historic university buildings
Shepley Bulfinch's David Whitehill, AIA, believes the adaptive reuse of historic university buildings is not a matter of sentimentality but of practicality, progress, and preservation.
Market Data | Jul 5, 2023
Nonresidential construction spending decreased in May, its first drop in nearly a year
National nonresidential construction spending decreased 0.2% in May, according to an Associated Builders and Contractors analysis of data published today by the U.S. Census Bureau. On a seasonally adjusted annualized basis, nonresidential spending totaled $1.06 trillion.
Architects | Jul 5, 2023
Niles Bolton Associates promotes Jeffrey Smith, AIA, to President and C. Cannon Reynolds, AIA, to Managing Director
Niles Bolton Associates (NBA), a leading architecture, planning and design firm, announces leadership changes as a part of its ongoing commitment to future growth. Current Executive Vice President, Jeffrey Smith, AIA, has been named President and C. Cannon Reynolds, AIA, has been named Managing Director effective June 30, 2023.