The building design and construction industry must embrace change now. Stresses with finding talent, budgets, schedules, and the needs of clients call for change in approach. Companies are looking not only at how we work, but how we work with others.
My role as Chief Process Officer at HKS has allowed me to take a critical look at our operations within the firm, how we embrace our role in the design process, and how we set up our talent for success. This year, I combined that role with chairing the Board of the Lean Construction Institute, which allowed me to have conversations about the industry while tackling those same conversations within the firm.
The 2019 Lean Construction Institute Congress, held in Fort Worth, Texas, Oct. 14-18, was attended by more than 1,600 owners, architects, consultants, engineers, constructors, and trade contractors. LCI Congress featured more than 30 educational sessions and 75 presentations focused on Lean in the design and construction industry. I attended many of these sessions and offer the following takeaways, all of which focus on how we build stronger teams and contribute more value to our clients:
• More is not more: The opening keynote was not from a well-versed-in-Lean evangelist. Greg McKeown, author of Essentialism, The Disciplined Pursuit of Less, spoke about the power of less but better. He challenged us with these simple steps:
1. Explore. What is something essential for you right now that you are under-investing in?
2. Eliminate. What is something nonessential that you are over investing in?
3. Execute. How can you make it as easy as possible to transition the time you spend to the essential things?
Lean thinking encourages teams to add value (essential) by eliminating waste (non-essential) from all work efforts. McKeown’s insight can help us recognize and identify simply what is easy for us to do—take on more that is nonessential. As part of a team, agree together on what is essential and nonessential, get consensus, and build more value.
• Integrate evidence-based design through Lean thinking: Lean encourages value-based decision making with an all-team collaborative work environment. Evidence-based design reinforces the idea that we should be making decisions built on proven research. Using Lean methods for research, understanding customer needs, and applying the EBD research to solve problems is a pairing that maximizes the team’s efforts.
• This is a humble place—leave your egos at the door: The LCI Congress is a unique gathering of owners, designers, developers, project coaches, contractors, and trade contractors to discuss what worked and what didn’t with their projects. They share their mistakes—and how to fix them—even with competitors. The same for project teams. Multiple case studies presented their project stories, discussing their successes and failures. Teams represented different companies and disciplines of work but talked as one unit. The overall message: To effectively solve problems we must use our expertise, not our egos.
Also see: Movers + Shapers Report - Lean and Mean
• We are here to learn: Mike Staun, formerly with Proctor and Gamble, talked about the most pressing challenges in construction today and how Lean IPD can solve them. Stan Davis and Shernette Kydd with Cook Children’s Medical Center talked about strategic thinking with both healthcare project delivery and healthcare delivery. Merck’s journey, told by George Cusick, focused on growth demands based on customers’ needs and how working with Tier 1 construction partners helped meet those needs. No one claimed to have all the answers, but they all wanted to learn.
• Building relationships is the key: Our projects serve a greater purpose; they serve communities and the people in them. Engaging with the community for a purpose bigger than ourselves is an easy way to build strong relationships on teams. Teams that have strong relationships and Lean cultures of improvement can openly tackle problems and find innovative solutions. And they perform better.
• Mental health is a construction industry issue: Building design and construction can be a stressful profession. Statistics shared at the Congress showed that the construction suicide rate is four times the national average and is the leading cause of construction fatalities. The decline in talent entering related fields, the stress of budgets and schedules, and increased expectations add to those strains. We should watch out for our team members and the warning signs of depression, and encourage them to get help.
• Have fun: Whether it was in the Advanced Practitioners session, where industry leaders shared ideas, or in individual presentations, bringing back the fun was a common theme at LCI Congress. Developing a strong bond with your project team, regardless of your background, allows you to solve conflicts and still have fun.
Related Stories
| Feb 20, 2012
All Steel names Breagy director of metro New York
Breagy is responsible for overseeing this region’s sales team while strategically coordinating the sales efforts of Allsteel dealers and representatives in the tri-state area.
| Feb 17, 2012
Tremco Inc. headquarters achieves LEED Gold certification
Changes were so extensive that the certification is for new construction and not for renovation; officially, the building is LEED-NC.
| Feb 17, 2012
MacInnis joins Gilbane board of directors
MacInnis is the chairman and recently retired CEO of Connecticut-based EMCOR Group, Inc.
| Feb 16, 2012
Gain greater agility and profitability with ArchiCAD BIM software
White paper was written with the sole purpose of providing accurate, reliable information about critical issues related to BIM and what ArchiCAD with advanced technology such as the GRAPHISOFT BIM Server provide as an answer to address these issues.
| Feb 16, 2012
TLC Engineering for Architecture opens Chattanooga office
TLC Engineering for Architecture provides mechanical, electrical, structural, plumbing, fire protection, communication, technology, LEED, commissioning and energy auditing services.
| Feb 16, 2012
Summit Design + Build begins build-out for Emmi Solutions in Chicago
The new headquarters will total 20,455 sq. ft. and feature a loft-style space with exposed masonry and mechanical systems, 15 foot clear ceilings, two large rooftop skylights and private offices with full glass partition walls.
| Feb 16, 2012
Highland named president of McCarthy Building Companies’ California region
Highland moved into this new role in January 2012 following a six-month transition period with Carter Chappell, the company’s former president, California region.
| Feb 16, 2012
Big-box retailers not just for DIYers
Nearly half of all contractor purchases made from stores like Home Depot and Lowe's.
| Feb 16, 2012
4.8-megawatt solar power system completed at Jersey Gardens Mall
Solar array among the largest rooftop systems in North America.
| Feb 15, 2012
Fourth-generation Ryan to lead Ryan Companies AE team
Ryan leads a team of eight architects, four civil engineers, two landscape architects and two virtual building specialists in their efforts to realize their customer’s vision and needs through Ryan’s integrated project delivery system.
