Office market could be COVID-19 casualty

Twitter CEO Jack Dorsey recently informed employees that they will be allowed to work from home permanently, even after the COVID-19 pandemic subsides.

The move may be a harbinger of a new corporate mindset resulting from the pandemic. It doesn’t bode well for the commercial office market, some observers say.

The new normal for office space could become virtual, with companies retaining just a scaled-down home base dedicated to important meetings with clients and recruits. Prior to the pandemic, leased or company-owned offices may have been iconic buildings that bolstered the brand and prominence in the areas they occupied.

After the pandemic, office space may be viewed as an expensive budget line item that could be trimmed with little impact on operations. Many businesses, even those requiring high data security such as financial services firms, have made necessary investments in virtual infrastructure during the virus lockdown. The result has been a true distributed workforce that in some cases has been more productive.

New York City has two very large buildings dedicated to answering the 911 calls of its five boroughs. With more than 11 million emergency calls annually, it makes perfect sense. The second of these buildings, the Public Safety Answering Center II (PSAC II) is located on a nine-acre parcel of land in the Bronx. It’s an imposing 450,000 square-foot structure—a 240-foot-wide by 240-foot-tall cube. The gleaming aluminum cube risesthe equivalent of 24 stories from behind a grassy berm, projecting the unlikely impression that it might actually be floating. Like most visually striking structures, the building has drawn as much scorn as it has admiration.