The new Phoenix 32nd Street VA Clinic, spanning roughly 275,000 sf over 15 acres, is one of the largest veteran care facilities in the U.S. The facility will serve half a million patient visits a year and house multispecialty and telehealth clinics, an education center, pathology, and imaging services.
The five-story structure hosts one of the largest outpatient mental health clinics in the area, providing counseling and specialty mental health services. Floors three, four, and five feature an innovative planning approach for the Patient Aligned Care Team (PACT) module, which can accommodate 72 PACT teams that have access to 180 exam rooms. Efficiently laid out clinical space through the PACT module’s on- and off-stage model protects patient privacy, promotes intuitive wayfinding, allows providers to spend more time with patients, and minimizes staff and patient fatigue.
The building’s design incorporates extensive daylighting features such as lightwells in darker parts of the facility, panoramic views of the Arizona mountains, and access to green space and outdoor activities to create a relaxing environment for veterans and their families. Interior design features reflect Arizona’s vibrant colors and geological formations, such as deep fissures carved into the façades and roof that imitate the rugged terrain.
Due to the hot desert climate location, sustainability was a priority. VA Phoenix incorporates high-performance glazing and perforated, adjustable solar panels that reduce glare and heat from the Arizona sun while lowering energy costs. The design achieved Two Green Globes certification.
Amenities include a full kitchen and canteen for staff and patients on the first floor. Architects Hoefer Welker have designed more than 30 VA facilities to reflect veterans’ health needs, including common areas, easy navigation, and an overall focus on healing and hospitality, according to a news release.
“VA projects are very unique because they’re centered around a mission to give back to the veteran community, which has very specific healthcare needs,” said Hosam Habib, AIA, Hoefer Welker partner and director of design.
On the building team:
Owner and/or developer: U.S. Federal Properties (USFP)
Design architect: Hoefer Welker
MEP engineer: Smith & Boucher
Structural engineer: Bob D. Campbell & Co.
General contractor/construction manager: Jacobsen Construction
![VA Phoenix ext 2](/sites/default/files/inline-images/VA%20Phoenix%20ext%202.png)
![VA Phoenix int](/sites/default/files/inline-images/VA%20Phoenix%20int.png)
Related Stories
Accelerate Live! | Jul 6, 2017
Watch all 20 Accelerate Live! talks on demand
BD+C’s inaugural AEC innovation conference, Accelerate Live! (May 11, Chicago), featured talks on machine learning, AI, gaming in construction, maker culture, and health-generating buildings.
Healthcare Facilities | Jun 29, 2017
Uniting healthcare and community
Out of the many insights that night, everyone agreed that the healthcare industry is ripe for disruption and that communities contribute immensely to our health and wellness.
Industry Research | Jun 27, 2017
What does the client really want?
In order to deliver superior outcomes to our healthcare clients, we have to know what our clients want.
Building Team Awards | Jun 8, 2017
Quick turnaround: Partners HealthCare
Silver Award: A 2½-year project brings Partners HealthCare’s sprawling administrative functions under one roof.
| May 30, 2017
Accelerate Live! talk: Health-generating buildings, Marcene Kinney, Angela Mazzi, GBBN Architects
Architects Marcene Kinney and Angela Mazzi share design hacks pinpointing specific aspects of the built environment that affect behavior, well-being, and performance.
| May 24, 2017
Accelerate Live! talk: Learning from Silicon Valley - Using SaaS to automate AEC, Sean Parham, Aditazz
Sean Parham shares how Aditazz is shaking up the traditional design and construction approaches by applying lessons from the tech world.
Healthcare Facilities | May 16, 2017
University of Pennsylvania’s new $1.5 billion hospital is being built with the future in mind
The Pavilion broke ground on May 3.
Healthcare Facilities | May 4, 2017
Mortenson provides details about its first building in Minnesota’s ambitious Destination Medical Center development
One district alone could add two million sf of commercial and residential space to Downtown Rochester.
Healthcare Facilities | May 1, 2017
Designing patient rooms for the entire family can improve patient satisfaction and outcomes
Hospital rooms are often not designed to accommodate extended stays for anyone other than the patient, which can have negative effects on patient outcome.
Healthcare Facilities | Apr 28, 2017
Can healthcare be retail?
Healthcare systems have much to learn from retail. While they have been laser-focused on delivering exceptional patient care on their primary campuses, they face an onslaught of new challenges as they embrace a retail strategy to expand outpatient services and their ambulatory network.