The new Phoenix 32nd Street VA Clinic, spanning roughly 275,000 sf over 15 acres, is one of the largest veteran care facilities in the U.S. The facility will serve half a million patient visits a year and house multispecialty and telehealth clinics, an education center, pathology, and imaging services.
The five-story structure hosts one of the largest outpatient mental health clinics in the area, providing counseling and specialty mental health services. Floors three, four, and five feature an innovative planning approach for the Patient Aligned Care Team (PACT) module, which can accommodate 72 PACT teams that have access to 180 exam rooms. Efficiently laid out clinical space through the PACT module’s on- and off-stage model protects patient privacy, promotes intuitive wayfinding, allows providers to spend more time with patients, and minimizes staff and patient fatigue.
The building’s design incorporates extensive daylighting features such as lightwells in darker parts of the facility, panoramic views of the Arizona mountains, and access to green space and outdoor activities to create a relaxing environment for veterans and their families. Interior design features reflect Arizona’s vibrant colors and geological formations, such as deep fissures carved into the façades and roof that imitate the rugged terrain.
Due to the hot desert climate location, sustainability was a priority. VA Phoenix incorporates high-performance glazing and perforated, adjustable solar panels that reduce glare and heat from the Arizona sun while lowering energy costs. The design achieved Two Green Globes certification.
Amenities include a full kitchen and canteen for staff and patients on the first floor. Architects Hoefer Welker have designed more than 30 VA facilities to reflect veterans’ health needs, including common areas, easy navigation, and an overall focus on healing and hospitality, according to a news release.
“VA projects are very unique because they’re centered around a mission to give back to the veteran community, which has very specific healthcare needs,” said Hosam Habib, AIA, Hoefer Welker partner and director of design.
On the building team:
Owner and/or developer: U.S. Federal Properties (USFP)
Design architect: Hoefer Welker
MEP engineer: Smith & Boucher
Structural engineer: Bob D. Campbell & Co.
General contractor/construction manager: Jacobsen Construction
![VA Phoenix ext 2](/sites/default/files/inline-images/VA%20Phoenix%20ext%202.png)
![VA Phoenix int](/sites/default/files/inline-images/VA%20Phoenix%20int.png)
Related Stories
Healthcare Facilities | Mar 27, 2020
Designing healthcare for surge capacity
We believe that part of the longer-term answer lies not just with traditional health providers, but in the potential of our cities and communities to adapt and change.
Modular Building | Mar 17, 2020
Danish hospital is constructed from 24 steel frame modules
Onsite construction was completed in two weeks.
Healthcare Facilities | Mar 9, 2020
Mobile wayfinding platform helps patients, visitors navigate convoluted health campuses
Gozio Health uses a robot to roam hospital campuses to capture data and create detailed maps of the building spaces and campus.
Healthcare Facilities | Feb 28, 2020
Valleywise Health Medical Center breaks ground in Phoenix
Cuningham Group Architecture and EYP designed the project.
Healthcare Facilities | Feb 27, 2020
Milieu: Creating restorative environments in behavioral health
It’s time to take a closer look at the collection of therapeutic settings known as milieu.
Healthcare Facilities | Feb 11, 2020
New York City’s largest freestanding cancer center opens
The building creates a model for 21st century cancer care.
Healthcare Facilities | Feb 3, 2020
China builds 645,000-sf coronavirus hospital in 10 days
The project began construction on Jan. 23.
Healthcare Facilities | Jan 30, 2020
The complex dance of healthcare transitioning
Hospital employees, though excited about technological advancements, are expected to navigate a new workplace and care for their patients at the same time, all while training on new equipment and navigating a new building.
Healthcare Facilities | Jan 15, 2020
Top 4 healthcare design trends that will shape medical planning in the 2020s
For patients and healthcare staff, these developments will be most evident in new tools, such as robotic surgical tables and intra-hospital delivery drones, that improve healthcare services and outcomes.
Architects | Jan 6, 2020
Merger expands HED’s presence in SoCal
Puchlik Design Associates, its new addition, specializes in healthcare design.