Nearly half of construction managers still capture critical jobsite quality data manually. One-third still use paper and pen to track data.
These are some of the key findings from a survey of more than 500 executives and managers in the construction and engineering fields. The survey, conducted in February by TrackVia, an operational workflow platform, exposes a jobsite management environment that, for many companies, is antiquated and potentially prone to more errors.
Three quarters of the executives and managers polled said that ensuring a high quality of work is the most important part of their jobs. But the process by which they strive to achieve that quality is often time-consuming and redundant.
Managers concede that collecting data manually presents three challenges:
•Inadequate levels of details attached to work and change orders
•Incomplete work quality observation data
•Incomplete information to substantiate claims
Yet, the survey found that a large portion of change- and work-order initiation is manual, with more than 80% of managers reporting email as their primary means of communication, followed by meetings and calls via radio or cell phone. This contributes to why 65% of managers surveyed also said that work orders or changes get missed some to all of the time, lengthening a project’s time-to-completion.
Nearly two-thirds of the managers polled said the availability of information, like change orders, was the hardest to capture accurately. Part of the problem seems to be that jobsite data often gets funneled through multiple sieves.
Half of managers said their data must go through five different steps to get the information into a software or database system, and half of executives said their data goes through the same number of steps before it can be used by team members for reporting and analytics.
Three quarters of executives are using multiple systems to house project and site data. Eighty-eight percent of execs who use four or more data systems spend at least 1,300 hours per year trying to assemble data into usable reports.
Consequently, 61% of executives polled said they are making decisions using old data. “Manual processes inhibit executives and managers from making timely decisions and from staying ahead of potential issues before they become big issues,” the survey’s authors state. “Executives are also challenged … [by] not having the information they need for compliance and audits.”
Incomplete and erroneous work orders and changes still plague jobsites where data are collected manually. Image: TrackVIa.
The majority of executives and managers agree that manual data collection increases the costs related to work quality and employee downtime.
Fifty-seven percent of executives reported costs related to inadequate or damaged supplies, materials, and equipment, while 58% of managers cited liquidated damages due to project delays.
Forty-five percent of managers acknowledged they could adequately substantiate claims only 51-80% of the time. Half of the executives could legally substantiate only 50-79% of claims with daily reports and other documentation.
TrackVia’a recommendations to change this deficient dynamic starts with the implementation of a streamlined, digitized data collection process, which more than half of the executives believe would alleviate several of the issues related to manual data entry.
The report noted that using dynamic mobile apps would enable firms to capture information from any device—online or offline. Job site teams could use standardized forms to enter data, scan barcodes, geotag locations, attach photos, and document weather conditions using any iOS or Android device.
Aggregating all data through a single system wouldn’t hurt, either. “Corporate offices need to simplify their processes for turning job site data into usable reports. By digitizing data acquisition on the job site and integrating it with other systems, firms get accurate, real-time visibility across their entire organizations. Firms can create custom dashboards and reports and publish those for executives and managers so everyone is on the same page.”
Related Stories
| Jan 6, 2015
Construction permits exceeded $2 billion in Minneapolis in 2014
Two major projects—a new stadium for the Minnesota Vikings NFL team and the city’s Downtown East redevelopment—accounted for about half of the total worth of the permits issued.
| Jan 6, 2015
Snøhetta unveils design proposal of the Barack Obama Presidential Center Library for the University of Hawaii
The plan by Snøhetta and WCIT Architecture features a building that appears square from the outside, but opens at one corner into a rounded courtyard with a pool, Dezeen reports.
| Jan 5, 2015
Another billionaire sports club owner plans to build a football stadium in Los Angeles
Kroenke Group is the latest in a series of high-profile investors that want to bring back pro football to the City of Lights.
| Jan 5, 2015
Beyond training: How locker rooms are becoming more like living rooms
Despite having common elements—lockers for personal gear and high-quality sound systems—the real challenge when designing locker rooms is creating a space that reflects the attitude of the team, writes SRG Partnership's Aaron Pleskac.
| Jan 2, 2015
Construction put in place enjoyed healthy gains in 2014
Construction consultant FMI foresees—with some caveats—continuing growth in the office, lodging, and manufacturing sectors. But funding uncertainties raise red flags in education and healthcare.
| Dec 30, 2014
A simplified arena concept for NBA’s Warriors creates interest
The Golden State Warriors, currently the team with the best record in the National Basketball Association, looks like it could finally get a new arena.
| Dec 30, 2014
The future of healthcare facilities: new products, changing delivery models, and strategic relationships
Healthcare continues to shift toward Madison Avenue and Silicon Valley as it revamps business practices to focus on consumerism and efficiency, writes CBRE Healthcare's Patrick Duke.
| Dec 29, 2014
High-strength aluminum footbridge designed to withstand deep-ocean movement, high wind speeds [BD+C's 2014 Great Solutions Report]
The metal’s flexibility makes the difference in an oil rig footbridge connecting platforms in the West Philippine Sea. The design solution was named a 2014 Great Solution by the editors of Building Design+Construction.
| Dec 29, 2014
HDR and Hill International to turn three floors of a jail into a modern, secure healthcare center [BD+C's 2014 Great Solutions Report]
By bringing healthcare services in house, Dallas County Jail will greatly minimize the security risk and added cost of transferring ill or injured prisoners to a nearby hospital. The project was named a 2014 Great Solution by the editors of Building Design+Construction.
| Dec 29, 2014
New mobile unit takes the worry out of equipment sterilization during healthcare construction [BD+C's 2014 Great Solutions Report]
Infection control, a constant worry for hospital administrators and clinical staffs, is heightened when the hospital is undergoing a major construction project. Mobile Sterilization Solutions, a mobile sterile-processing department, is designed to simplify the task. The technology was named a 2014 Great Solution by the editors of Building Design+Construction.