The intensifying race to find and keep talent in an increasingly competitive digital business environment have enabled employees to reshape the workplace in their image, including access to a flexible work environment and schedule, overall health and well-being programs, childcare, meal services, and sustainability initiatives.
And the latest data show that employers now see that these investments are critical to their workers’ business performances.
These are among the findings from new “future of work” research, conducted by JLL and Harvard Business Review, which previewed at the World Economic Forum in Davos, Switzerland, last January.
A poll of 342 executives found that 83% agree that an attractive and flexible work environment is essential to attract and retain the talent they need to innovate and deliver business value in a competitive digital business environment and tight labor market.
More than half of the organizations these executives represent (57%) rate “human experience” as a top priority. “When we talk about human experience in the workplace, it’s really a recognition that, first and foremost employees are human beings with full lives beyond work that encompass friends, families, and varied interests, passions, and commitments,” states the authors of this research report. “So human experience efforts focus on improving how fluidly workers can integrate all of these pieces of the puzzle.”
This thinking is in line with a recent story in the New York Times that examined how wellness initiatives were ramping up in workplaces across the country. Corporate Wellness Magazine’s website also recently ran an article about how offices are merging tech and design for workplace wellness.
Over the past two years, almost one-third (32%) of JLL/Harvard survey respondents adjusted workplace design as a means to enhance the employee’s experience on the job. Another 31% adjusted workplace policies to accommodate flexible work schedules and working remotely.
And 53% of organizations plan to invest in human experience over the next two years. In that effort, more organizations are seeking their employees’ feedback and changes regarding workplace changes.
Already, more than half (53%) of respondents provide workers with the digital technology they need to work remotely or on a flexible schedule. And more than two-fifths of respondents have been customizing tis technology to employee preferences, by providing options to accommodate different people’s work styles and preferences.
A strong majority of respondents also place as a top priority the development of programs to support their employees’ health and well-being. For example, 35% of organizations are providing workplace amenities such as childcare and meal services, and 24% of organizations offer onsite recreation equipment.
Employee demand is also driving sustainability initiatives, say 55% of the organizations polled.
These efforts often result in more effective recruitment and retention. Because of their human experience initiatives, 36% of organizations report greater success retaining talent, 44% report improved employee morale, and 34% report improved productivity.
The research also found that:
•43% of organizations provide an appealing physical environment that fosters professional collaboration.
•42% offer new health and wellness benefits at little or no cost to employees.
•44% providing employees with opportunities, such as volunteer programs, to make meaningful social contributions unrelated to work.
The benefits from human experience initiatives include:
•greater brand image and recognition (29% of organizations polled).
•greater innovation (28%).
•greater visibility in the market and community (28%).
•greater customer satisfaction (27%).
•better relationships with suppliers and partners (21%).
•greater profitability (17%).
Related Stories
| May 22, 2014
No time for a trip to Dubai? Team BlackSheep's drone flyover gives a bird's eye view [video]
Team BlackSheep—devotees of filmmaking with drones—has posted a fun video that takes viewers high over the city for spectacular vistas of a modern architectural showcase.
| May 21, 2014
Check out Pandora's posh NYC offices [slideshow]
The new East Coast office for the Internet radio provider is housed on two interconnected floors of the classic 125 Park Avenue building, and features multiple spaces for music performances, large gatherings, and “all hands” meetings.
| May 20, 2014
Kinetic Architecture: New book explores innovations in active façades
The book, co-authored by Arup's Russell Fortmeyer, illustrates the various ways architects, consultants, and engineers approach energy and comfort by manipulating air, water, and light through the layers of passive and active building envelope systems.
| May 20, 2014
Gensler envisions 'law firm of the future' with pop-up office project
Called "The Legal Office of the Future," the pop-up demonstration project made its debut this week at the annual conference for the Association of Legal Administrators in Toronto.
| May 20, 2014
Using fire-rated glass in exterior applications
Fire-rated glazing and framing assemblies are just as beneficial on building exteriors as they are on the inside. But knowing how to select the correct fire-rated glass for exterior applications can be confusing. SPONSORED CONTENT
| May 20, 2014
World's best new skyscrapers: Renzo Piano's The Shard, China's 'doughnut hotel' voted to Emporis list
Eight other high-rise projects were named Emporis Skyscraper Award winners, including DC Tower 1 by Dominique Perrault Architecture and Tour Carpe Diem by Robert A.M. Stern.
| May 19, 2014
What can architects learn from nature’s 3.8 billion years of experience?
In a new report, HOK and Biomimicry 3.8 partnered to study how lessons from the temperate broadleaf forest biome, which houses many of the world’s largest population centers, can inform the design of the built environment.
| May 13, 2014
19 industry groups team to promote resilient planning and building materials
The industry associations, with more than 700,000 members generating almost $1 trillion in GDP, have issued a joint statement on resilience, pushing design and building solutions for disaster mitigation.
| May 11, 2014
Final call for entries: 2014 Giants 300 survey
BD+C's 2014 Giants 300 survey forms are due Wednesday, May 21. Survey results will be published in our July 2014 issue. The annual Giants 300 Report ranks the top AEC firms in commercial construction, by revenue.
| May 1, 2014
Chinese spec 'world's fastest' elevators for supertall project
Hitachi Elevator Co. will build and install 95 elevators—including two that the manufacturer labels as the "world's fastest"—for the Kohn Pedersen Fox-designed Guangzhou CTF Finance Center.