The intensifying race to find and keep talent in an increasingly competitive digital business environment have enabled employees to reshape the workplace in their image, including access to a flexible work environment and schedule, overall health and well-being programs, childcare, meal services, and sustainability initiatives.
And the latest data show that employers now see that these investments are critical to their workers’ business performances.
These are among the findings from new “future of work” research, conducted by JLL and Harvard Business Review, which previewed at the World Economic Forum in Davos, Switzerland, last January.
A poll of 342 executives found that 83% agree that an attractive and flexible work environment is essential to attract and retain the talent they need to innovate and deliver business value in a competitive digital business environment and tight labor market.
More than half of the organizations these executives represent (57%) rate “human experience” as a top priority. “When we talk about human experience in the workplace, it’s really a recognition that, first and foremost employees are human beings with full lives beyond work that encompass friends, families, and varied interests, passions, and commitments,” states the authors of this research report. “So human experience efforts focus on improving how fluidly workers can integrate all of these pieces of the puzzle.”
This thinking is in line with a recent story in the New York Times that examined how wellness initiatives were ramping up in workplaces across the country. Corporate Wellness Magazine’s website also recently ran an article about how offices are merging tech and design for workplace wellness.
Over the past two years, almost one-third (32%) of JLL/Harvard survey respondents adjusted workplace design as a means to enhance the employee’s experience on the job. Another 31% adjusted workplace policies to accommodate flexible work schedules and working remotely.
And 53% of organizations plan to invest in human experience over the next two years. In that effort, more organizations are seeking their employees’ feedback and changes regarding workplace changes.
Already, more than half (53%) of respondents provide workers with the digital technology they need to work remotely or on a flexible schedule. And more than two-fifths of respondents have been customizing tis technology to employee preferences, by providing options to accommodate different people’s work styles and preferences.
A strong majority of respondents also place as a top priority the development of programs to support their employees’ health and well-being. For example, 35% of organizations are providing workplace amenities such as childcare and meal services, and 24% of organizations offer onsite recreation equipment.
Employee demand is also driving sustainability initiatives, say 55% of the organizations polled.
These efforts often result in more effective recruitment and retention. Because of their human experience initiatives, 36% of organizations report greater success retaining talent, 44% report improved employee morale, and 34% report improved productivity.
The research also found that:
•43% of organizations provide an appealing physical environment that fosters professional collaboration.
•42% offer new health and wellness benefits at little or no cost to employees.
•44% providing employees with opportunities, such as volunteer programs, to make meaningful social contributions unrelated to work.
The benefits from human experience initiatives include:
•greater brand image and recognition (29% of organizations polled).
•greater innovation (28%).
•greater visibility in the market and community (28%).
•greater customer satisfaction (27%).
•better relationships with suppliers and partners (21%).
•greater profitability (17%).
Related Stories
Market Data | Sep 1, 2021
Bradley Corp. survey finds office workers taking coronavirus precautions
Due to the rise in new strains of the virus, 70% of office workers have implemented a more rigorous handwashing regimen versus 59% of the general population.
Laboratories | Aug 31, 2021
Pandemic puts science and technology facilities at center stage
Expanding demand for labs and life science space is spurring new construction and improvements in existing buildings.
Giants 400 | Aug 30, 2021
2021 Giants 400 Report: Ranking the largest architecture, engineering, and construction firms in the U.S.
The 2021 Giants 400 Report includes more than 130 rankings across 25 building sectors and specialty categories.
Laboratories | Aug 30, 2021
Science in the sky: Designing high-rise research labs
Recognizing the inherent socioeconomic and environmental benefits of high-density design, research corporations have boldly embraced high-rise research labs.
Giants 400 | Aug 27, 2021
2021 Office Sector Giants: Top architecture, engineering, and construction firms in the U.S. office building sector
Gensler, Jacobs, Turner Construction, and STO Building Group head BD+C's rankings of the nation's largest office building sector architecture, engineering, and construction firms, as reported in the 2021 Giants 400 Report.a
Resiliency | Aug 19, 2021
White paper outlines cost-effective flood protection approaches for building owners
A new white paper from Walter P Moore offers an in-depth review of the flood protection process and proven approaches.
Office Buildings | Aug 4, 2021
‘Lighthouse’ office tower will be new headquarters for A2A in Milan
The tower, dubbed Torre Faro, reimagines the company’s office spaces to adapt to people’s ever-changing needs at work.
Office Buildings | Aug 3, 2021
‘Lighthouse’ office tower will be new Headquarters for A2A in Milan
Antonio Citterio Patricia Viel designed the project.
Office Buildings | Jul 27, 2021
Verizon Media’s new office and broadcast production studio
Perkins+Will and Kostow Greenwood Architects designed the project.
Daylighting Designs | Jul 9, 2021
New daylighting diffusers come in three shape options
Solatube introduces its newest technology innovation to its commercial product line, the OptiView Shaping Diffusers.