A new research report explores the past, present, and future of the workplace and reveals how organizations are using new strategies to improve the productivity and success of employees.
The International Facility Management Association (IFMA) released Distributed Work Revisited: Research Report #37, which is a follow-up to its 2009 Distributed Work report. Workplace strategy and design experts HOK helped IFMA develop and analyze the survey, collect the case studies and write the report.
IFMA members from 538 different organizations worldwide—83% were from the U.S. and Canada—completed an online questionnaire about their on- and off-site workplace accommodations, operational needs, technologies, specific facilities, change management processes and measurements for success. The area occupied by participating organizations ranges from 50,000 to more than 1 million sf. Distributed Work Revisited summarizes the complete survey results and provides a detailed analysis of the findings.
The report features case studies describing innovative distributed work programs across different stages of maturity in eight organizations: Microsoft, GSK, eBay, Credit Suisse, the U.S. General Services Administration, Accenture, Rockwell Collins and the City of Calgary. Results of the study reveal some surprising details about today’s workplace. Highlights include:
• Distributed work is still a relatively new concept. Sixty-one percent of facility professionals responding to this survey reported using unassigned workspaces in their facilities. Only 18% of survey participants have had a distributed work program in place for more than 10 years and 37% for more than five years.
• One hundred percent of survey respondents who reported implementing unassigned on-site distributed work options cited work-life balance as being a “very important” reason for doing so. Other factors listed as “very important” were to accommodate changes in the organization’s size (64%), leverage new technology (62%), increased productivity (60%), align with organizational goals (59%), cost savings (57%), improved flexibility (56%) and benefits for employees (55%).
• Employee benefits are the major drivers for off-premise solutions, enabling organizations to improve flexibility and support work-life balance.
• Respondents reported that distributed work strategies appeal most to Generation X (aged 35-48) employees, possibly because they work more independently than other groups and are more likely to have family commitments that require flexibility in how and where they work.
• The most popular on-site distributed work settings among respondents are spaces that promote collaboration and innovation, including war/project rooms (72%), huddle rooms (70%) and open lounge/soft seating areas (67%).
• More organizations are providing incentives to employees adopting distributed work. Thirty-three percent of respondents reported that when they adopted a distributed work policy, they provided an incentive—typically technology such as a laptop or mobile device—to employees. This is up from 18% in 2009.
• More organizations are measuring the results of their distributed work programs. Almost one-third of the organizations engage their workforces in testing and carrying out distributed work settings. This is up from 19% in 2009.
• Despite the expressed importance of employee engagement and satisfaction in achieving successful distributed work programs stated in the interviews, only 45% of the respondents mentioned use of change management processes.
The complete version of Distributed Work Revisited: Research Report #37 is available for sale on IFMA’s website. Funds raised support ongoing and future research.
Related Stories
Office Buildings | Jul 29, 2015
Design plans for Fannie Mae’s new HQ revealed
The developer/owner, Carr Properties, envisions a 1-million-sf plus mixed-use center with a large retail pavilion.
Contractors | Jul 29, 2015
Consensus Construction Forecast: Double-digit growth expected for commercial sector in 2015, 2016
Despite the adverse weather conditions that curtailed design and construction activity in the first quarter of the year, the overall construction market has performed extremely well to date, according to AIA's latest Consensus Construction Forecast.
Office Buildings | Jul 23, 2015
Office bust hits suburban Washington D.C.: metro area awash in vacant office buildings
Most of the building and buying is happening within the city’s limits.
Office Buildings | Jul 21, 2015
Finally! There's a workplace trend that’s worth embracing
There’s a realization by corporate real estate executives that in order to create a successful workplace, there must be alignment between their people, their place, and the tools they have to do their jobs.
High-rise Construction | Jul 20, 2015
Morphosis' Casablanca Finance City tower to be topped with crown-shaped pinnacle
The tower will anchor a new business district being planned, similar to the glass and concrete business La Défense section at the outskirts of Paris.
Office Buildings | Jul 15, 2015
BIG’s design for Philadelphia Navy Yard defies gravity
Ground has broken for 1200 Interpid, a 94,000-sf office building designed by BIG that appears to be leaning.
High-rise Construction | Jul 13, 2015
Herzog & de Meuron’s triangle tower stirs controversy in Paris
The 590-foot glass pyramid building will include a 120-room hotel, 754,000 sf of office space, and cultural facilities.
High-rise Construction | Jul 7, 2015
Bjarke Ingels designs Frankfurt skyscraper with a surprise in the middle
Several levels in the center of the 185-meter tower are shifted outward to allow for terraces with city views.
Office Buildings | Jun 30, 2015
'What’s the latest trend in workplace design?': How architects and designers should answer this hot-button question
Hint: Your response must be better than a laundry list of solutions, according to VOA Associates' John Varholak.
Museums | Jun 28, 2015
Manhattan's New Museum debuts first museum-led incubator space
Part studio, part shared workplace, part lab, and part professional development program, NEW INC connects design with technology, the arts with the market, students with seasoned practitioners, and the museum with the world.
