A new research report explores the past, present, and future of the workplace and reveals how organizations are using new strategies to improve the productivity and success of employees.
The International Facility Management Association (IFMA) released Distributed Work Revisited: Research Report #37, which is a follow-up to its 2009 Distributed Work report. Workplace strategy and design experts HOK helped IFMA develop and analyze the survey, collect the case studies and write the report.
IFMA members from 538 different organizations worldwide—83% were from the U.S. and Canada—completed an online questionnaire about their on- and off-site workplace accommodations, operational needs, technologies, specific facilities, change management processes and measurements for success. The area occupied by participating organizations ranges from 50,000 to more than 1 million sf. Distributed Work Revisited summarizes the complete survey results and provides a detailed analysis of the findings.
The report features case studies describing innovative distributed work programs across different stages of maturity in eight organizations: Microsoft, GSK, eBay, Credit Suisse, the U.S. General Services Administration, Accenture, Rockwell Collins and the City of Calgary. Results of the study reveal some surprising details about today’s workplace. Highlights include:
• Distributed work is still a relatively new concept. Sixty-one percent of facility professionals responding to this survey reported using unassigned workspaces in their facilities. Only 18% of survey participants have had a distributed work program in place for more than 10 years and 37% for more than five years.
• One hundred percent of survey respondents who reported implementing unassigned on-site distributed work options cited work-life balance as being a “very important” reason for doing so. Other factors listed as “very important” were to accommodate changes in the organization’s size (64%), leverage new technology (62%), increased productivity (60%), align with organizational goals (59%), cost savings (57%), improved flexibility (56%) and benefits for employees (55%).
• Employee benefits are the major drivers for off-premise solutions, enabling organizations to improve flexibility and support work-life balance.
• Respondents reported that distributed work strategies appeal most to Generation X (aged 35-48) employees, possibly because they work more independently than other groups and are more likely to have family commitments that require flexibility in how and where they work.
• The most popular on-site distributed work settings among respondents are spaces that promote collaboration and innovation, including war/project rooms (72%), huddle rooms (70%) and open lounge/soft seating areas (67%).
• More organizations are providing incentives to employees adopting distributed work. Thirty-three percent of respondents reported that when they adopted a distributed work policy, they provided an incentive—typically technology such as a laptop or mobile device—to employees. This is up from 18% in 2009.
• More organizations are measuring the results of their distributed work programs. Almost one-third of the organizations engage their workforces in testing and carrying out distributed work settings. This is up from 19% in 2009.
• Despite the expressed importance of employee engagement and satisfaction in achieving successful distributed work programs stated in the interviews, only 45% of the respondents mentioned use of change management processes.
The complete version of Distributed Work Revisited: Research Report #37 is available for sale on IFMA’s website. Funds raised support ongoing and future research.
Related Stories
Office Buildings | Aug 14, 2018
Flexibility tops office workers' wish lists, followed by healthcare
A survey of 1,000 office workers in the US and UK found that men value health insurance above any other work perk, whereas women would prefer more flexibility in their office job.
Office Buildings | Aug 13, 2018
There's more to the open office than headlines suggest
A study found that contrary to popular belief, the open office did not encourage—but rather, inhibited—face-to-face communication.
Office Buildings | Jul 31, 2018
Office trends 2018: Campus consolidations bring people together
Companies create community-rich work environments where employees can thrive.
Office Buildings | Jul 25, 2018
New study on occupant comfort advances Saint Gobain’s design approach for renovation and new construction
The building products giant gauges its employees’ perceptions of old and new headquarters environments.
Office Buildings | Jul 18, 2018
A day in the life of an ‘agile worker’
When our Gensler La Crosse office relocated last year, we leveraged the opportunity to support an agile workplace strategy (aka, no assigned seating). Here’s what I’ve experienced firsthand.
Office Buildings | Jul 17, 2018
Transwestern report: Office buildings near transit earn 65% higher lease rates
Analysis of 15 major metros shows the average rent in central business districts was $43.48/sf for transit-accessible buildings versus $26.01/sf for car-dependent buildings.
Office Buildings | Jun 18, 2018
Cube-shaped AmorePacific headquarters building completes construction in Seoul
The David Chipperfield Architects-designed project began in 2010.
Office Buildings | Jun 15, 2018
Portland’s newest office buildings put nature on center stage
Hacker Architects designed the space for Portland’s Frontside District.
Sustainability | Jun 13, 2018
Largest Passive House office building in the U.S. will be built in Chicago’s West Loop
Solomon Cordwell Buenz is designing the building.
Office Buildings | Jun 11, 2018
Online travel company moves to the 66th floor of the Empire State Building
The new headquarters includes almost 20,000 sf of additional space.