Sue Klawans has been named director of operational excellence and planning for Gilbane Building Co. A vice president with the company and long-time leader of client satisfaction initiatives, Klawans will assume a wide range of responsibilities with a direct focus on improving value to clients through a Lean approach including collaboration, efficiency and continuous improvement.
In her new role, Klawans will serve as a champion for business process and technical training efforts, help ensure a ‘one-company’ execution of planning efforts and other initiatives, oversee and support client satisfaction efforts, direct the customer service team for Gilbane’s online and mobile project management applications, and work closely with the Company’s internal peer groups to advance Lean operations. +
Related Stories
Contractors | Nov 24, 2015
FMI survey: Millennials in construction get a bad rap, tend to be loyal, hard-working
While the stigma exists that Millennials are entitled, disloyal, and lazy, it appears that this is not true, according to a new report from FMI.
Cultural Facilities | Nov 23, 2015
BIG plans for Pittsburgh: Bjarke Ingels’ Lower Hill District master plan evokes hilly topography
Paths will be carved to create a dialogue between Pittsburgh’s urbanscape and its hilly surroundings.
Architects | Nov 23, 2015
Dewberry acquires Houston’s Wilson Architectural Group
Now known as Dewberry | Wilson, the firm will have access to more MEP, technology design, site/civil, and land development capabilities.
Architects | Nov 19, 2015
Book helps prevent new architecture students from making common mistakes
Written by Iain Jackson, "The Architecture School Survival Guide" covers both broad designing ideas and specific architecture tips.
Architects | Nov 18, 2015
AIA: Demand for design services still up for the year
October's ABI score was 53.1, down slightly from the mark of 53.7 in September. This still reflects an increase in design services, as any score above 50 indicates an increase in billings.
Architects | Nov 16, 2015
Croatia's 'sea organ' lets the ocean make music
Visitors to the shores of the Adriatic Sea in Zadar, Croatia, can hear the sounds of the ocean in an entirely different way. There, when the waves hit the coast, they make music—literally.
Architects | Nov 16, 2015
Perkins Eastman, ForrestPerkins combine practices
The combined international firm will total almost 1,000 employees.
Architects | Nov 10, 2015
AIA releases nine new contract documents
Include six new forms for design-build projects.
Architects | Nov 9, 2015
Perkins+Will acquires London-based Portland Design Associates
The firms will work together to offer “future-proofing” insights to clients.
Architects | Nov 6, 2015
Hungary’s A4 Studio Wins World Architecture Community Award using ARCHICAD
Inspired by the suspended, community-designed shading structures seen on traditional Moroccan marketplaces, the Casablanca Market in Morocco allows traffic to flow through the arcade-like marketplace.
