In early 2022, the AE firm SSOE Group’s Board of Directors reiterated its commitment to Diversity, Equity, and Inclusion (DEI). Thus began a journey that found SSOE moving toward a more representative mix of diverse employees within its nearly 1,500-person workforce, on project teams and in corporate groups.
This mandate led to the formation of advocacy groups for underrepresented employees within the company, as well as changes in SSOE’s hiring practices and employee benefits. It has also placed SSOE in a better position to compete for projects from developers and organizations (especially in the public sector) that are seeking partners with well-defined DEI programs.
A growing number of AEC firms have been looking at themselves critically through DEI lenses that have brought into sharper relief shortcomings in their human resource policies and programs. These assessments are also being conducted at a time when a company’s DEI reputation can be a determinative factor in where skilled and educated employees choose to work.
SSOE Group can be seen as a case study for how AEC firms are adapting to employees’ shifting expectations of more-inclusive work cultures.
Top-down support for DEI efforts
Catherine Myers, PE, SSOE’s President, notes that prior to its latest actions, the firm didn’t have a specific DEI-focused group that was directly connected to the Board of Directors. That changed when, in March 2022, SSOE added a DEI committee to its Board, and hired its first Director of DEI, Candice Harrison, who had previously been external communications manager for the Toledo (Ohio) Public Schools.
To encourage team buy-in, SSOE held global DEI roundtable discussions in small groups. More than 15 percent of the company’s workers responded to questions that probed their understanding of DEI, why they thought improvements were important for the company, and what challenges in its execution might arise.
Outcomes from these sessions helped to establish DEI priorities such as enhancing diversity in the talent pipeline and setting metrics and management tools.
![Candice Harrison, Director of DEI](/sites/default/files/inline-images/Candice%20Harrison.jpg)
DEI groups give voice to different employees
After completing this company-wide assessment, SSOE Group formed internal Employee Resource Groups (ERG) to give greater voice to its underrepresented workers. One group, the Black Leaders and Collaborative Change Makers (BLACC), initially had 25 active members; the PRIDE group for LGBTQ+ individuals had 27 members; and there were 72 participants in the Women’s ERG. (At the time, SSOE had very few women in its engineering and architecture departments, particularly in leadership roles. And female technical employees created a subgroup because they had different needs regarding representation and support than the larger Women’s ERG.)
Participation in the ERGs was voluntary but strongly encouraged. Each group had at least one member of leadership as an executive sponsor who sometimes came from outside the respective underrepresented group.
Each ERG devised its own mission statement and charter, as well as a leadership/management hierarchy. Broad objectives were refined for specific actions that could range from recognizing holidays like Martin Luther King Day to revising time-off policies. Each ERG meets monthly, and in their first year, the groups were instrumental in strategic benefits planning and Lean Operating Strategy initiatives. The BLACC group assisted SSOE’s human resources department in recruitment events, and invited Dr. Melvin Garvey, the author of Dear White Friend, to speak about DEI.
SSOE has partnered with Historically Black Colleges and Universities such as Tennessee State, through which the firm conferred its first scholarship. The firm’s DEI program also partnered with the National Society of Black Engineers and the Society of Women Engineers. SSOE developed corporate metrics that impact the entire company related to DEI. Tracking those markets is tied to performance, which encourages corporate accountability.
The PRIDE ERG partnered with Hummingbird Humanity, a DEI consulting firm, to help the group elucidate the history of the gay pride movement and to dive deeper into gender identity.
DEI can provide a competitive edge
As part of its DEI journey, SSOE Group conducts virtual training sessions on diversity. The firm required attendance for employees to receive their bonuses. According to Harrison, the focus of SSOE’s diversity efforts has been to embed DEI into daily operations, “creating a space where our employees feel as though they can bring their whole selves to work and have a sense of belonging.”
As the cultivation of these values becomes more intensified, SSOE can distinguish itself with potential partners and incoming employees. “What we’ve developed is more focused on measurement,” said a company spokesperson.
Related Stories
Performing Arts Centers | Mar 9, 2023
Two performing arts centers expand New York’s cultural cachet
A performing arts center under construction and the adaptive reuse for another center emphasize flexibility.
Building Team | Mar 8, 2023
Call for Speakers: BD+C’s 2023 Women in Residential + Commercial Construction Conference
The 2023 Women in Residential + Commercial Construction conference event will take place October 25-27 in Nashville, Tenn., and will bring together more than 300 women leaders from all facets of the $1.4 trillion U.S. residential and commercial constructing sector.
Multifamily Housing | Mar 7, 2023
Multifamily housing development in Chicago takes design inspiration from patchwork and quilting
HUB 32, a 65-unit multifamily housing development, will provide affordable housing and community amenities in Chicago’s Garfield Park neighborhood. Brooks + Scarpa’s recently unveiled design takes inspiration from the American tradition of patchwork and quilting.
Industrial Facilities | Mar 6, 2023
The largest planned logistics and business park in North America gets under way in Southern California
The $25 billion World Logistics Center will boost the supply chain capabilities of Southern California and will serve as a distribution center for destinations across the continent.
Adaptive Reuse | Mar 5, 2023
Pittsburgh offers funds for office-to-residential conversions
The City of Pittsburgh’s redevelopment agency is accepting applications for funding from developers on projects to convert office buildings into affordable housing. The city’s goals are to improve downtown vitality, make better use of underutilized and vacant commercial office space, and alleviate a housing shortage.
Student Housing | Mar 5, 2023
Calif. governor Gavin Newsom seeks to reform environmental law used to block student housing
California Gov. Gavin Newsom wants to reform a landmark state environmental law that he says was weaponized by wealthy homeowners to block badly needed housing for students at the University of California, Berkeley.
Green Renovation | Mar 5, 2023
Dept. of Energy offers $22 million for energy efficiency and building electrification upgrades
The Buildings Upgrade Prize (Buildings UP) sponsored by the U.S. Department of Energy is offering more than $22 million in cash prizes and technical assistance to teams across America. Prize recipients will be selected based on their ideas to accelerate widespread, equitable energy efficiency and building electrification upgrades.
Windows and Doors | Mar 5, 2023
2022 North American Fenestration Standard released
The 2022 edition of AAMA/WDMA/CSA 101/I.S.2/A440, “North American Fenestration Standard/Specification for windows, doors, and skylights” (NAFS) has been published. The updated 2022 standard replaces the 2017 edition, part of a continued evolution of the standard to improve harmonization across North America, according to a news release.
AEC Innovators | Mar 3, 2023
Meet BD+C's 2023 AEC Innovators
More than ever, AEC firms and their suppliers are wedding innovation with corporate responsibility. How they are addressing climate change usually gets the headlines. But as the following articles in our AEC Innovators package chronicle, companies are attempting to make an impact as well on the integrity of their supply chains, the reduction of construction waste, and answering calls for more affordable housing and homeless shelters. As often as not, these companies are partnering with municipalities and nonprofit interest groups to help guide their production.
Modular Building | Mar 3, 2023
Pallet Shelter is fighting homelessness, one person and modular pod at a time
Everett, Wash.-based Pallet Inc. helped the City of Burlington, Vt., turn a municipal parking lot into an emergency shelter community, complete with 30 modular “sleeping cabins” for the homeless.