New insights recently released from Steelcase Health underscore the importance of family participation during a patient’s hospital stay and highlight how patient room design can impact family experiences and influence patient satisfaction and outcomes. The company’s findings also reveal that, in most current patient room settings, many family members still have significant unmet needs.
Well-designed healthcare environments can be a powerful tool in supporting a family’s ability to meaningfully engage in their loved one’s care, but many hospitals have yet to fully harness their spaces to maximize this engagement,” says Michelle Ossmann, MSN, PhD, Director of Healthcare Environments at Steelcase Health.
Healthcare environments are often not designed to support the roles that family members play in a patient’s journey. Steelcase Health researchers identified five key issues that can affect family wellbeing and engagement in a patient room:
- Family members can be unintentionally blocked from critical communications.
- Difficult sleeping conditions.
- No place to share a meal.
- Uncomfortable hospitality environment
- Nowhere to plug in
The company’s findings show that family members need intuitive, welcoming and hosted environments that both support fundamental needs, such as sleeping, sharing meals and working, and assists them in productively partnering with clinicians to meet their loved one’s healthcare needs.
The findings from Steelcase Health bolster research on current healthcare trends such as patient and provider satisfaction as quality indicators, the focus on patient-and-family-centered-care, and the adoption of patient and family advisory boards and councils at hospitals and health systems.
For more information on the unmet needs of patient families, click here.
Related Stories
Building Team Awards | Apr 9, 2015
‘Prudent, not opulent’ sets the tone for this Catholic hospital
This Building Team stuck with a project for seven years to get a new hospital built for a faithful client.
Healthcare Facilities | Apr 8, 2015
Designing for behavioral health: Balancing privacy and safety
Gensler's Jamie Huffcut discusses mental health in the U.S. and how design can affect behavioral health.
Building Team Awards | Apr 5, 2015
‘Project first’ philosophy shows team’s commitment to a true IPD on the San Carlos Center
Skanska and NBBJ join forces with Sutter Health on a medical center project where all three parties share the risk.
Healthcare Facilities | Mar 31, 2015
BIM and the changing procurement model for medical equipment in healthcare construction
BIM coordination has dramatically reduced change orders during the construction period. Unfortunately, it has had the opposite effect on medical technology integration, writes CBRE Healthcare's Julie Ford.
Healthcare Facilities | Mar 28, 2015
VA construction program ‘a disaster,’ says congressman
The VA construction program took more hits recently after the chairman of a congressional Committee on Veterans’ Affairs called an Aurora, Colo., hospital project “a disaster,” and a key VA official resigned abruptly.
Healthcare Facilities | Mar 23, 2015
Can advanced elevator technology take vertical hospitals to the next level?
VOA's Douglas King recalls the Odyssey project and ponders vertical transportation in high-rise healthcare design.
Healthcare Facilities | Mar 22, 2015
New Joplin, Mo., hospital built to tornado-resistant standards
The new hospital features a window and frame system that can protect patients from winds of up to 250 mph.
Healthcare Facilities | Mar 19, 2015
Grumman/Butkus Associates releases 2014 hospital energy and water benchmarking survey results
The survey results show that hospitals’ overall fossil fuel use has trended downward, but electricity use isn’t declining much.
Healthcare Facilities | Mar 18, 2015
Healthcare design partnership asks: What about the doctor?
HDR's Abbie Clary discusses the design of healthcare facilities and how they affect doctors.
Healthcare Facilities | Mar 16, 2015
Healthcare planning in a post-ACA world: 3 strategies for success
Healthcare providers are seeking direction on how to plan for a value-based world while still very much operating in a volume-based market. CBRE Healthcare's Curtis Skolnick offers helpful strategies.