Chick-fil-A introduces modular building program for rebuilding and remodeling existing restaurants

Chick-fil-A has introduced a modular building program that will reimagine the way the brand rebuilds and remodels its existing restaurants. By building portions of restaurants offsite and then shipping them to the construction site, Chick-fil-A will be able to reduce the construction schedule for their restaurant rebuilds and remodeling projects so operators and team members can return to work sooner.

Chick-fil-A Roswell Town Center, the first Chick-fil-A restaurant rebuilt as part of the modular building program, reopened for business on Thursday, Oct. 15. For this project, the Chick-fil-A Restaurant Design team partnered with Frey-Moss Structures to construct portions of the restaurant at its Conyers, Ga., facility. By constructing six separate modules completely offsite, comprising the restaurant's kitchen, drive-thru, serving area, office, and restrooms, the team was able to complete the construction approximately six weeks sooner than with traditional construction methods.

Modular Chick-fil-A construction

The new Chick-fil-A Roswell Town Center was rebuilt and redesigned to offer a more comfortable environment for both guests and team members. The restaurant now features a multi-lane drive-thru to expedite service, a more accommodating kitchen space, and canopies covering both the drive-thru and curbside pickup areas to protect guests and team members.

"By incorporating modularized construction into our restaurant development programs, we anticipate that we will be able to reduce the construction time needed to rebuild existing restaurants by 6-10 weeks,” said Gregg Lollis, Senior Director of Restaurant Design at Chick-fil-A. “Our team at Chick-fil-A has been researching this type of construction for several years, and we expect to introduce additional modular building projects in the coming months as we look to better support our restaurants.”

The rise of mobile devices and social media, coupled with the use of advanced survey tools and interactive mapping apps, has created a powerful conduit through which Building Teams can capture real-time data on the public. For the first time, the masses can have a real say in how the built environment around them is formed—that is, if Building Teams are willing to listen.