Ever guide someone through even the simplest computer issue over the phone? There's a good chance the experience didn't go well.
You can't see what the person is looking at. He or she can't understand what you're referencing. It could get really frustrating to even just guide someone through printing a document. Command 'P!' "What's that?"
A new augmented reality app is trying to make processes like this much easier. Core 77 found Remote AR, an app by Scope AR that connects users with off-site experts and allows them to see exactly what they are seeing through a smartphone or tablet camera.
Then, both the user and the expert can draw instructions and arrows onto the screen.
This AR app can work very well for visual-based learners, and for tech users that are in a pinch when an IT worker is not around.
It also offers applications for the commercial buildings market. For example, product manufacturers and Building Teams can utilize the app to help guide facilities teams through the repair, maintenance, and setup procedures for building systems and equipment.
Check out the demo video of the Remote AR app below.
Related Stories
| Apr 15, 2013
Using software and the power of the cloud to connect your back office to your field operations [webinar]
This webinar will focus on a new software subscription service that will help construction companies, general and specialty contractors connect their back office infrastructure with all of their field operations. The service will help capture, manage and report on the progress of existing construction jobs and help in the planning of new ones.
| Apr 6, 2013
Bentley’s inaugural Chief Donald J. Burns Memorial Research Grant awarded to University of Texas Group
Bentley Systems, Incorporated, the leading company dedicated to providing comprehensive software solutions for sustaining infrastructure, today announced that the Chief Donald J. Burns Research Grant for 2012 has been awarded on its behalf to Dr. Ofodike Ezekoye and Austin Anderson, of the University of Texas Fire Research Group (UTFRG), by the Society of Fire Protection Engineers (SFPE) Scientific and Educational Foundation.
| Mar 27, 2013
Small but mighty: Berkeley public library’s net-zero gem
The Building Team for Berkeley, Calif.’s new 9,500-sf West Branch library aims to achieve net-zero—and possibly net-positive—energy performance with the help of clever passive design techniques.
| Mar 26, 2013
Will Google Glass revolutionize the construction process?
An Australian architect is exploring the benefits of augmented reality in the design and construction process.
| Mar 6, 2013
Hospital project pioneers BIM/VDC-based integrated project delivery
The Marlborough (Mass.) Hospital Cancer Pavilion is one of the first healthcare projects to use BIM/VDC-based integrated project delivery.
| Feb 25, 2013
AISC seeks proposals for development of BIM best practices guide
The American Institute of Steel Construction seeks assistance from BIM users in identifying and documenting best practices to facilitate the long-term standardization of BIM in structural steel construction.
| Feb 8, 2013
AAMA and WDMA release updated industry review, trends forecast
Windows and doors report predicts slow growth in commercial construction; analyzes historic data from 2006-11 and forecast data through 2015.
| Jan 31, 2013
Newforma releases next generation Project Analyzer software
Newforma, a project information management software company, announced that a new version of its design project management software, Newforma Project Analyzer, has been validated by leading architecture and engineering firms and is now commercially available.
| Jan 25, 2013
Applied Software Earns Autodesk MEP Systems Engineering Specialization Designation
Designation underscores firm’s success in supporting and educating customers in MEP design and BIM.
