Office spaces that provide focus, balance, and choice are the ones that will improve employee experience, enhance performance, and drive innovation, according to Gensler's 2013 U.S. Workplace Survey.
The survey of more than 2,000 knowledge workers across the U.S. shows that just 25% of U.S. workers feel they work in an optimal workplace environment. As a result, workplace effectiveness has declined since 2008, as measured by comparative data between Gensler’s 2013 and 2008 U.S. Workplace Surveys.
Gensler cited three main drivers of employee dissatisfaction with their work environment:
Workplace density continues to increase — From 2010 to 2012, the average SF/person dropped from 225 to 176. This number is predicted to drop to as low as 100 SF/person by 2017.
Most offices don't offer a balance of collaborative and individual work spaces — 77% of survey respondents prefer quiet when they need to focus; 69% are dissatisfied with noise levels at their primary workspace.
Most offices don't offer choice when it comes to when and where to work — Employers who offer the choice of when and where to work have employees who are 12% more satisfied with their jobs and report higher effectiveness scores across all four work modes.
Three-step solution for office design
1. Provide effective focus space. "Enabling employees to perform their jobs effectively begins with supporting the individual, focused work that represents the core of their days and a critical aspect of employee and team performance," states the report. Workspaces should have a satisfactory noise level, be highly functional, and offer an attractive look and feel.
2. Collaborate without sacrificing focus. "Layering in alternative spaces and opportunities that support all work modes, from collaboration to learning and socializing, enables the connections that drive success in today’s knowledge economy," said the Gensler report. The availability of alternative meeting, circulation, and support spaces, as well as in-office amenities (eating areas, break rooms), are key to creating "balanced" work environments, or those prioritizing both focus and collaboration.
3. Drive innovation through choice. Employers should offer anywhere (and anytime) working by providing a variety of spaces and the tools that allows employees to work remotely. Companies must pair the right tools and spaces with organizational policies that empower workers to best match space, tools, and tasks to achieve optimal productivity.
Related Stories
Designers | Oct 19, 2022
Architecture Billings Index moderates but remains healthy
For the twentieth consecutive month architecture firms reported increasing demand for design services in September, according to a new report today from The American Institute of Architects (AIA).
Building Team | Oct 18, 2022
Brasfield & Gorrie chairman’s home vandalized by anti-development activists
Activists vandalized the home and vehicles of Miller Gorrie, chairman of Birmingham-based Brasfield & Gorrie, in protest of a planned $90 million, 85-acre police, fire and public safety training center in Atlanta.
Mixed-Use | Oct 18, 2022
Mixed-use San Diego tower inspired by coastal experience and luxury travel
The new 525 Olive mixed use San Diego tower was inspired by the coastal experience and luxury travel.
University Buildings | Oct 18, 2022
A carbon-neutral-ready university campus opens in Hong Kong
In early September, the Hong Kong University of Science and Technology (HKUST) officially opened its new, KPF-designed campus in Nansha, Guangzhou (GZ).
Market Data | Oct 17, 2022
Calling all AEC professionals! BD+C editors need your expertise for our 2023 market forecast survey
The BD+C editorial team needs your help with an important research project. We are conducting research to understand the current state of the U.S. design and construction industry.
Codes and Standards | Oct 17, 2022
Ambitious state EV adoption goals put pressure on multifamily owners to provide chargers
California’s recently announced ban on the sale of new gas-powered vehicles starting in 2035—and New York’s recent decision to follow suit—are putting pressure on multifamily property owners to install charging stations for tenants.
Justice Facilities | Oct 17, 2022
San Antonio’s new courthouse aims to provide safety and security while also welcoming the public
The San Antonio Federal Courthouse, which opened earlier this year, replaces a courthouse that had been constructed as a pavilion for the 1968 World’s Fair.
Market Data | Oct 14, 2022
ABC’s Construction Backlog Indicator Jumps in September; Contractor Confidence Remains Steady
Associated Builders and Contractors reports today that its Construction Backlog Indicator increased to 9.0 months in September, according to an ABC member survey conducted Sept. 20 to Oct. 5.
| Oct 13, 2022
Boston’s proposed net-zero emissions code has developers concerned
Developers have raised serious concerns over a proposed new energy code by the City of Boston that would require newly constructed buildings over 20,000 sf to immediately hit net-zero emissions goals.
Education Facilities | Oct 13, 2022
A 44-acre campus serves as a professional retreat for public-school educators in Texas
A first-of-its-kind facility for public schools in Texas, the Holdsworth Center serves as a retreat for public educators, supporting reflection and dialogue.