Office spaces that provide focus, balance, and choice are the ones that will improve employee experience, enhance performance, and drive innovation, according to Gensler's 2013 U.S. Workplace Survey.
The survey of more than 2,000 knowledge workers across the U.S. shows that just 25% of U.S. workers feel they work in an optimal workplace environment. As a result, workplace effectiveness has declined since 2008, as measured by comparative data between Gensler’s 2013 and 2008 U.S. Workplace Surveys.
Gensler cited three main drivers of employee dissatisfaction with their work environment:
Workplace density continues to increase — From 2010 to 2012, the average SF/person dropped from 225 to 176. This number is predicted to drop to as low as 100 SF/person by 2017.
Most offices don't offer a balance of collaborative and individual work spaces — 77% of survey respondents prefer quiet when they need to focus; 69% are dissatisfied with noise levels at their primary workspace.
Most offices don't offer choice when it comes to when and where to work — Employers who offer the choice of when and where to work have employees who are 12% more satisfied with their jobs and report higher effectiveness scores across all four work modes.
Three-step solution for office design
1. Provide effective focus space. "Enabling employees to perform their jobs effectively begins with supporting the individual, focused work that represents the core of their days and a critical aspect of employee and team performance," states the report. Workspaces should have a satisfactory noise level, be highly functional, and offer an attractive look and feel.
2. Collaborate without sacrificing focus. "Layering in alternative spaces and opportunities that support all work modes, from collaboration to learning and socializing, enables the connections that drive success in today’s knowledge economy," said the Gensler report. The availability of alternative meeting, circulation, and support spaces, as well as in-office amenities (eating areas, break rooms), are key to creating "balanced" work environments, or those prioritizing both focus and collaboration.
3. Drive innovation through choice. Employers should offer anywhere (and anytime) working by providing a variety of spaces and the tools that allows employees to work remotely. Companies must pair the right tools and spaces with organizational policies that empower workers to best match space, tools, and tasks to achieve optimal productivity.
Related Stories
| Jan 3, 2012
AIA Course: New Developments in Concrete Construction
Earn 1.0 AIA/CES learning units by studying this article and successfully completing the online exam.
| Jan 3, 2012
The Value of Historic Paint Investigations
An expert conservator provides a three-step approach to determining a historic building’s “period of significance”—and how to restore its painted surfaces to the correct patterns and colors.
| Jan 3, 2012
28th Annual Reconstruction Awards: Bringing Hope to Cancer Patients
A gothic-style structure is reconstructed into comfortable, modern patient residence facility for the American Cancer Society.
| Jan 3, 2012
Art Gensler: Still Making a Difference for Clients Every Day
After running what is today the largest architecture firm in the world for more than four decades, M. Arthur Gensler, Jr., FAIA, FIIDA, RIBA, is content to be just another employee at the firm that bears his name.
| Jan 3, 2012
Gensler: 'The One Firm Firm'
The giant architecture firm succeeds by giving each of its more than 3,000 employees the opportunity for career growth and professional leadership.
| Jan 3, 2012
Rental Renaissance, The Rebirth of the Apartment Market
Across much of the U.S., apartment rents are rising, vacancy rates are falling. In just about every major urban area, new multifamily rental projects and major renovations are coming online. It may be too soon to pronounce the rental market fully recovered, but the trend is promising.
| Dec 29, 2011
OSHA enforcing new fall hazard standards
OSHA is enforcing its new fall protection standards, as evidenced by a recent crackdown in New York.
| Dec 29, 2011
Decision not to fireproof the new World Trade Center Transportation Hub criticized
Some criticized the decision, reasoning that the structure could be a terrorist target.
| Dec 29, 2011
Seismic safety in question at thousands of California public schools
California regulators responsible for enforcing earthquake safety laws have failed to certify more than 16,000 construction projects in California public schools, increasing the risk that some projects may be unsafe, according to a state audit report.
| Dec 29, 2011
GreenWizard offers cloud-based LEED credit management, assessment
The company recently began offering companies the ability to run assessments for design credits, in addition to traditional product-specific LEED credits.
