Office spaces that provide focus, balance, and choice are the ones that will improve employee experience, enhance performance, and drive innovation, according to Gensler's 2013 U.S. Workplace Survey.
The survey of more than 2,000 knowledge workers across the U.S. shows that just 25% of U.S. workers feel they work in an optimal workplace environment. As a result, workplace effectiveness has declined since 2008, as measured by comparative data between Gensler’s 2013 and 2008 U.S. Workplace Surveys.
Gensler cited three main drivers of employee dissatisfaction with their work environment:
Workplace density continues to increase — From 2010 to 2012, the average SF/person dropped from 225 to 176. This number is predicted to drop to as low as 100 SF/person by 2017.
Most offices don't offer a balance of collaborative and individual work spaces — 77% of survey respondents prefer quiet when they need to focus; 69% are dissatisfied with noise levels at their primary workspace.
Most offices don't offer choice when it comes to when and where to work — Employers who offer the choice of when and where to work have employees who are 12% more satisfied with their jobs and report higher effectiveness scores across all four work modes.
Three-step solution for office design
1. Provide effective focus space. "Enabling employees to perform their jobs effectively begins with supporting the individual, focused work that represents the core of their days and a critical aspect of employee and team performance," states the report. Workspaces should have a satisfactory noise level, be highly functional, and offer an attractive look and feel.
2. Collaborate without sacrificing focus. "Layering in alternative spaces and opportunities that support all work modes, from collaboration to learning and socializing, enables the connections that drive success in today’s knowledge economy," said the Gensler report. The availability of alternative meeting, circulation, and support spaces, as well as in-office amenities (eating areas, break rooms), are key to creating "balanced" work environments, or those prioritizing both focus and collaboration.
3. Drive innovation through choice. Employers should offer anywhere (and anytime) working by providing a variety of spaces and the tools that allows employees to work remotely. Companies must pair the right tools and spaces with organizational policies that empower workers to best match space, tools, and tasks to achieve optimal productivity.
Related Stories
| Mar 14, 2012
Plans for San Francisco's tallest building revamped
The glassy white high-rise would be 60 stories and 1,070 feet tall with an entrance at First and Mission streets.
| Mar 14, 2012
Hyatt joins Thornton Tomasetti as VP in Chicago
A forensic specialist, Hyatt has more than 10 years of experience performing investigations of structural failures throughout the U.S.
| Mar 14, 2012
Tsoi/Kobus and Centerbrook to design Jackson Laboratory facility in Farmington, Conn.
Building will house research into personalized, gene-based cancer screening and treatment.
| Mar 13, 2012
China's high-speed building boom
A 30-story hotel in Changsha went up in two weeks. Some question the safety in that, but the builder defends its methods.
| Mar 13, 2012
Commercial glazer Harmon expanding into Texas
Company expanding into the Texas market with a new office in Dallas and a satellite facility in Austin.
| Mar 13, 2012
Worker office space to drop below 100-sf in five years
The average for all companies for square feet per worker in 2017 will be 151 sf, compared to 176 sf, and 225 sf in 2010.
| Mar 12, 2012
Improving the performance of existing commercial buildings: the chemistry of sustainable construction
Retrofitting our existing commercial buildings is one of the key steps to overcoming the economic and environmental challenges we face.
| Mar 9, 2012
2012 Giants 300 survey due Friday, April 13
See how your firm ranks among the AEC industry leaders.