Office spaces that provide focus, balance, and choice are the ones that will improve employee experience, enhance performance, and drive innovation, according to Gensler's 2013 U.S. Workplace Survey.
The survey of more than 2,000 knowledge workers across the U.S. shows that just 25% of U.S. workers feel they work in an optimal workplace environment. As a result, workplace effectiveness has declined since 2008, as measured by comparative data between Gensler’s 2013 and 2008 U.S. Workplace Surveys.
Gensler cited three main drivers of employee dissatisfaction with their work environment:
Workplace density continues to increase — From 2010 to 2012, the average SF/person dropped from 225 to 176. This number is predicted to drop to as low as 100 SF/person by 2017.
Most offices don't offer a balance of collaborative and individual work spaces — 77% of survey respondents prefer quiet when they need to focus; 69% are dissatisfied with noise levels at their primary workspace.
Most offices don't offer choice when it comes to when and where to work — Employers who offer the choice of when and where to work have employees who are 12% more satisfied with their jobs and report higher effectiveness scores across all four work modes.
Three-step solution for office design
1. Provide effective focus space. "Enabling employees to perform their jobs effectively begins with supporting the individual, focused work that represents the core of their days and a critical aspect of employee and team performance," states the report. Workspaces should have a satisfactory noise level, be highly functional, and offer an attractive look and feel.
2. Collaborate without sacrificing focus. "Layering in alternative spaces and opportunities that support all work modes, from collaboration to learning and socializing, enables the connections that drive success in today’s knowledge economy," said the Gensler report. The availability of alternative meeting, circulation, and support spaces, as well as in-office amenities (eating areas, break rooms), are key to creating "balanced" work environments, or those prioritizing both focus and collaboration.
3. Drive innovation through choice. Employers should offer anywhere (and anytime) working by providing a variety of spaces and the tools that allows employees to work remotely. Companies must pair the right tools and spaces with organizational policies that empower workers to best match space, tools, and tasks to achieve optimal productivity.
Related Stories
| Nov 11, 2013
4 trends driving the recovering commercial construction sector
Jones Lang LaSalle research reveals a four-point “new look” for the post-recession construction industry.
| Nov 8, 2013
Oversized healthcare: How did we get here and how do we right-size?
Healthcare facilities, especially our nation's hospitals, have steadily become larger over the past couple of decades. The growth has occurred despite stabilization, and in some markets, a decline in inpatient utilization.
| Nov 8, 2013
Can Big Data help building owners slash op-ex budgets?
Real estate services giant Jones Lang LaSalle set out to answer these questions when it partnered with Pacific Controls to develop IntelliCommand, a 24/7 real-time remote monitoring and control service for its commercial real estate owner clients.
| Nov 8, 2013
S+T buildings embrace 'no excuses' approach to green labs
Some science-design experts once believed high levels of sustainability would be possible only for low-intensity labs in temperate zones. But recent projects prove otherwise.
| Nov 8, 2013
Net-zero bellwether demonstrates extreme green, multifamily style
The 10-unit zHome in Issaquah Highlands, Wash., is the nation’s first net-zero multifamily project, as certified this year by the International Living Future Institute.
| Nov 8, 2013
Walkable solar pavement debuts at George Washington University
George Washington University worked with supplier Onyx Solar to design and install 100 sf of walkable solar pavement at its Virginia Science and Technology Campus in Ashburn, Va.
| Nov 6, 2013
PECI tests New Buildings Institute’s plug load energy use metrics at HQ
Earlier this year, PECI used the NBI metrics to assess plug load energy use at PECI headquarters in downtown Portland, Ore. The study, which informed an energy-saving campaign, resulted in an 18 percent kWh reduction of PECI’s plug load.
| Nov 5, 2013
Net-zero movement gaining traction in U.S. schools market
As more net-zero energy schools come online, school officials are asking: Is NZE a more logical approach for school districts than holistic green buildings?
| Nov 5, 2013
New IECC provision tightens historic building exemption
The International Energy Conservation Code has been revised to eliminate what has been seen as a blanket exemption for historic buildings.
| Nov 5, 2013
Living Building Challenge clarifies net-zero definitions and standards
The Living Building Challenge has released the Net Zero Energy Building Certification to provide clearer definitions regarding what net zero really means and how it is to be achieved.