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1. Ask the hard bottom-line questions first.

Nov. 2, 2010

What is the objective of renovating the building or interior space? Why do it now? What’s the win for the client? What’s the client’s pain point? Who will occupy the space? How will they use it? How will value ultimately be accessed? How can capital investment be minimized and property value maximized? What are the physical and economic barriers to success?

More questions to ponder: Do the existing spaces accommodate the needs of today’s tenants or occupants well? Conversely, does a less than up-to-date facility make this level of change impractical and cost-prohibitive? Are corporate sustainability goals driving the decision to renovate?

Only after you’ve done your homework on these “critical success factors” (which will differ from one job to the next, of course) can you determine if you can produce a successful project for your client.

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